Field Notes: July 2025 Edition
Perspectives from the frontlines of tech, AI, and commercial operations. The AI Plateau and the Strategy Gap As we pass the halfway mark of 2025, AI is still the loudest …
Beyond the AI Pilot: Getting Real Value in 2025
It’s 2025, and AI is everywhere — or at least, that’s the promise. Executive teams talk about it, budget cycles are aligned to it, and most enterprise roadmaps include it …
ServiceNow Enters the CRM Arena: What It Means for Businesses
The enterprise software battlefield has a new contender as ServiceNow makes bold strides into Customer Relationship Management (CRM) territory—a strategic countermove to Salesforce’s recent incursion into ServiceNow’s IT service management …
Technology Predictions 2025: Navigating the Next Wave of Digital Transformation
As we look ahead to 2025, the technology landscape is being fundamentally reshaped by the convergence of artificial intelligence, sustainability imperatives, and evolving security challenges. Organizations face unprecedented opportunities to …
Meta Ray-Ban Glasses for Modern Businesses
Meta’s latest Ray-Ban smart glasses are more than just a trendy gadget. These AI-powered wearables offer businesses new opportunities to innovate and optimize daily operations. While the consumer market often …
Agentforce: Salesforce’s Game-Changing AI Innovation
We’re always on the lookout for innovations that could revolutionize how our clients operate. This year’s Dreamforce conference, as expected, didn’t disappoint. Salesforce unveiled its groundbreaking Agentforce platform, a development …